Simple Payments
Better Care

Give your patients a simple, easy and secure way to pay their bills from anywhere, anytime!

Payments Made Simpler, Smoother, Smarter!

PatientsPaid is a background application for your clinic that offers patients convenient online payment options. This reduces billing costs, accelerates payments, improves patient satisfaction, and ultimately boosts revenue cycle management efficiency and your cash flow.

Let’s make your payments simpler, smoother, smarter!

How It Works



Connect

We establish a secure connection to your EHR to acquire relevant data to enable invoice generation for your patients.



Communicate

We then send secure payment links to your patients through email or SMS, depending on their communication medium choice based on your EHR.



Sync

Received payments are updated on your EHR, so you’re always up-to-date on payments and balances.

Frequently Asked Questions

Here are some questions and their answers that can cover some concerns you may have. You can always contact us if you need further clarifications or and a question not covered here.

What are Digital Payment Links?

Digital payment links are unique URLs that direct patients to a secure online payment portal where they can settle their bills.

How do Digital Payment Links benefit my clinic?

They streamline the payment process, reduce administrative burden, accelerate payments, improve patient satisfaction, and ultimately boost Revenue Cycle Management.

What types of payments can patients make through these links?

Patients can pay using credit or debit cards.

What patient information do you collect?

We only collect information required for billing and communication

First and last names
Billing address (Street, state, zipcode and country)
Contact medium (phone number and email)
Billing amount
Name of healthcare provider

We do not collect any health-related information.

How quickly can we get started? How long does it take to setup up?

Implementation is typically quick and easy, often within a few days to a few weeks.

What happens if a patient doesn't pay through the link?

Our system sends automated reminders to patients who haven’t yet made a payment, based on your preferences.

Is there training available for our staff?

Although the system is built to run in the background with minimal interaction, you will be shown how to access features like reporting and information display. We also provide support if you ever need it.

Is it safe for my clients and patients to use these payment links?

Yes, our system utilizes advanced security measures to protect your financial information.

Are receipts sent to our patients?

Yes, patients receive a confirmation email with a printable receipt after completing your payment. If your patient does not have an email address, an SMS with a link to a PDF version of the receipt will be sent to them instead.